Supports for UBC students

One way to create a more inclusive classroom is to ensure that your students know about and can access the various resources available to them. 

On the UBCV campus, a key resource for each student at UBC is their Enrolment Services (ES) Advisor who provides individualized support and referrals. On the UBCO Campus, Advising Options helps students find an advisor that is right for them. 

Consider including these resources on your course syllabus or Canvas website. For UBCO instructors, the Syllabus Generator on UBC’s Curriculum MAP website allows you to easily embed the resources listed below on your syllabus. Alternatively, you may download the “Resources to Support Student Success” word document from the Forms and Resources page on the UBC Okanagan Senate website. UBCV instructors may also use the Syllabus Generator to include the (required) “University Policies” section with information on student support services and a link to the Policies and Resources to Support Student Success page on the UBC Vancouver Senate website. 

  • Advocacy, Graduate Student Society
    UBC Graduate Student Society Advocates are graduate students who provide confidential assistance to individual fellow graduate students experiencing difficulties, academic or otherwise. Their mission is to provide you with relevant information on, and facilitate access to, university resources.
  • Centre for Accessibility
    Centre for Accessibility provides leadership on issues of accessibility for people with disabilities at UBC Vancouver, working in partnership with faculties to foster inclusive learning, living and working environments for students, faculty and staff.
  • Centre for Writing and Scholarly Communication
    The Centre for Writing and Scholarly Communication supports a diverse community of writers at UBC, at various levels of proficiency, across many types of undergraduate and graduate writing situations: academic, creative, professional, and technical.
  • Counselling Services
    UBC offers trained Masters-level counsellors to meet with students free of charge. If you’re feeling persistently stressed anxious or sad or counselors can listen to your needs and connect you with resources to best help you reach your goals, including self-directed resources, workshops and coaching, group therapy, or individual therapy.
  • Equity & Inclusion Office
    The Equity & Inclusion Office works with campus partners to create a university community in which human rights are respected and equity is embedded in all areas of academic, work and campus life. The website also includes information about Human Rights advising and religious accommodations for students.
  • Gender-Inclusive Washrooms
    These maps include a list of public-access, single-stall, gender-inclusive washrooms at UBC Vancouver, created by the Equity and Inclusion Office.
  • Indigenous Portal: Students section
    A resource for information relating to Indigenous programs, initiatives, research and services that are available on the UBC Vancouver campus.
  • Indigenous Student Collegium
    Staffed by a team of advisors who are students themselves, the ISC create opportunities for Indigenous students to find and build their community at UBC-Vancouver. Indigenous students can connect with an Indigenous elder or UBC professor, make lunch or meet up with friends between classes, or take part in cultural practices, e.g. smudging, and community practices like talking circles.
  • Keep Learning 
    This website compiles resources to help students set up, learn effectively online, understand the technologies used at UBC, practice self-care, answer questions, and get support in this new context.
  • Learning Commons
    The Learning Commons website is an evolving collection of student-curated learning resources to support academic success and wellness. The site is a companion resource to the in-person services offered at the Chapman Learning Commons in the Irving K. Barber Learning Centre. A collaboration between UBC Library, the Centre for Teaching, Learning & Technology and the Centre for Student Involvement & Careers the commons emphasizes peer-led, student-driven initiatives and shared-decision making to enrich academic support and enhance the experience of all UBC students, with a focus on the first-year undergraduate experience.
  • Office of the Ombudsperson for Students
    The Office of the Ombudsperson for Students works with UBC community members to ensure students are treated fairly and can learn, work and live in a fair, equitable and respectful environment. Reporting to the President, the office is an independent, impartial and confidential resource for students at UBC, jointly funded by the AMS, GSS and UBC.
  • SAGE: Supporting Aboriginal Graduate Enhancement program
    A province-wide, inter-institutional, peer-support/faculty-mentoring educational program. SAGE supports Aboriginal students to make significant educational and social change using research, Indigenous knowledge, and community oriented approaches. Non-Aboriginal graduate students engaged in Indigenous research are also encouraged to participate in SAGE.
  • Sexual Violence Prevention and Response Office (SVPRO)
    SVPRO offers a safe place for students, faculty, staff who have experienced sexual violence, regardless of where or when it took place. This includes any attempt or act of a sexual nature without your consent. All gender identities, expressions and sexualities are welcome.
  • Student Services by AMS, including Tutoring and Advocacy & Ombuds
    Collection of student-run services, sources of support, and resources for UBC students.
  • UBC Wellbeing
    A collaborative effort to make the University a better place to live, work and learn by shaping the campus environment to better support health, wellbeing, and sustainability.
  • UBC Statement on Respectful Environment for Students, Faculty and Staff
    This Statement speaks to our freedoms and responsibilities as students, faculty and staff at UBC. It provides the guiding principles to support each of us in building a university environment in which respect, civility, diversity, opportunity and inclusion are valued.

The Disability Resource Centre (DRC) facilitates disability-related accommodations and programming initiatives that ameliorate barriers for students with disabilities and/or ongoing medical conditions. If you require academic accommodations to achieve the objectives of a course, please contact the DRC at:

UNC 215           250.807.8053

Email: drc.questions@ubc.ca

Web: students.ok.ubc.ca/drc

Through leadership, vision, and collaborative action, the Equity & Inclusion Office (EIO) develops action strategies in support of efforts to embed equity and inclusion in the daily operations across the campus. The EIO provides education and training from cultivating respectful, inclusive spaces and communities to understanding unconscious/implicit bias and its operation within in campus environments. UBC Policy 3 prohibits discrimination and harassment on the basis of BC’s Human Rights Code. If you require assistance related to an issue of equity, educational programs, discrimination or harassment please contact the EIO.

ADM 100B, 100C          250.807.9291

Email: equity.ubco@ubc.ca

Web: equity.ok.ubc.ca/

The Office of the Ombudsperson for Students is an independent, confidential and impartial resource to ensure students are treated fairly. The Ombuds Office helps students navigate campus-related fairness concerns. They work with UBC community members individually and at the systemic level to ensure students are treated fairly and can learn, work and live in a fair, equitable and respectful environment. Ombuds helps students gain clarity on UBC policies and procedures, explore options, identify next steps, recommend resources, plan strategies and receive objective feedback to promote constructive problem solving. If you require assistance, please feel free to reach out for more information or to arrange an appointment.

UNC 328           250.807.9818

Email: ombuds.office.ok@ubc.ca

Web: www.ombudsoffice.ubc.ca

  • Safewalk                         

Don't want to walk alone at night?  Not sure how to get somewhere on campus?

Call Safewalk at 250-807-8076.

Web: https://security.ok.ubc.ca/safewalk/

The Sexual Violence Prevention and Response Office (SVPRO) is a confidential place for those who have been impacted by any form of sexual or gender-based violence, harassment, or harm, regardless of where or when it took place. SVPRO aims to be a safer space for all UBC students, faculty, and staff by respecting each person’s unique and multiple identities and experiences. All genders and sexualities are welcome.

Nicola Townhome 120, 1270 International Mews          250.807.9640

Email: svpro.okanagan@ubc.ca

Web: svpro.ok.ubc.ca/

The Student Learning Hub is your go-to resource for free math, science, writing, and language learning support. The Hub welcomes undergraduate students from all disciplines and year levels to access a range of supports that include tutoring in math, sciences, languages, and writing, as well as help with academic integrity, study skills and learning strategies. Students are encouraged to visit often and early to build the skills, strategies and behaviours that are essential to being a confident and independent learner. For more information, please visit the Hub’s website.

LIB 237             250.807.8491

Email: learning.hub@ubc.ca

Web: students.ok.ubc.ca/learning-hub/

Wellbeing and Accessibility Services supports holistic student wellbeing in body, mind, and spirit.  Students can access nurses, physicians and counsellors for health care and counselling related to physical, emotional/mental and sexual/reproductive health concerns. WAS is also home to the Disability Resource Centre, Spiritual and Multi-Faith Services, and Campus Health and Education.  If you require assistance with your health, please contact Wellbeing and Accessibility Services for more information or to book an appointment.

UNC 337           250.807.9270

Email: healthwellness.okanagan@ubc.ca

Web: students.ok.ubc.ca/was

Inclusive learning environments are closely connected to student wellbeing. The Student Services website can help you to assist a student who is in distress. As an instructor or Teaching Assistant, make sure you are familiar with Early Alert, a system that helps provide better support for students who are facing difficulties that put their academic success at risk.